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9 Signs that you may be… just maybe… a bad manager

11/13/2019

 
Do you know the Peter Principle? It was a management theory developed by a man called Lawrence Peter in 1968.
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It says that people rise to their level of incompetence. They get promoted based on their good performance in previous roles. Once they reach a role where they perform poorly, they don’t get promoted further and stay where they are. 
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It’s really easy to fall into this trap if, as a first time manager, you aren’t provided with the training and skills needed to effectively manage a team. 

​Here’s 9 signs that you may be a bad manager who needs to brush up on team management skills.
1. You care a lot about title and status and think of yourself as someone’s boss. 
This has to do with how you see power and what is your relationship with power. A manager’s role is and should be one of service - you are serving the team you are leading by helping them be their highest performing self at work.

2. You aren’t open to feedback and want to do things your way. 
Magic only happens when you move outside your comfort zone. So watch yourself carefully when team members want to voice their opinions or request something outside of what you’re used to dealing with.

3.  You often point to the rulebook. 
Requests such as leaving earlier; coming in later, taking longer lunch breaks really annoy you. Your standard response is to refer people to the company policy, rather than really listen to the request. It’s hard to develop loyalty and trust with someone who always points to the rulebook. 

4. You are putting out fires most of the day, dealing with urgent issues without much time to get your own work done. 
That’s usually a sign of poor time management, lack of delegation and ineffective prioritising.

5. You have a lot of turnover in your team. 
The number depends on many factors, but a rate of 40% or more is bad in any situation. It’s a sign that there’s no connection within the team. 

6. You complain that people in your team rely on you too much. 
That often goes hand in hand with #1 - considering yourself to be the boss. It’s a sign of spoonfeeding - which ironically is a euphemism for being controlling.
As I said before, being a manager means removing obstacles for your team and letting them be their best. If they rely on you too much, you’re not empowering them. And you’re shooting yourself in the foot because you don’t have time to deal with your own stuff.

7. Your team doesn’t come to you with requests to go on a course or learn a new skill. 
Or they have and, by default, you have declined because there was too much work to do. It’s a sign that you’re being too operational and focused on day-to-day work, without being strategic, forward-thinking. 
Also, you don’t care much about retention. If your people don’t grow, they will leave. 

8. You feel like you can’t let your guard down in front of your team, because it may look like you’re not in control. 
That’s a sign of low trust in others. Allowing yourself to be vulnerable in front of others is the key to building trust.

9. You rely on HR a lot to deal with the toxic issues that may be coming up in your team. 
If you don’t want to see or don’t care why, where or how issues in your team are coming up, then you shouldn’t be a manager. 

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If you have recognised yourself in some of these, then that’s a good first sign! Use this as an opportunity to work on them so you can become a great manager. 

And helping people become better managers is our sweet spot here at HR360ltd. 

We have been training leaders in small and mid-sized tech businesses for many years now, so if you’re watching this video, I would love to talk to you. 

Get in touch here to schedule an informal chat over the phone. 

Or add or follow me on LinkedIn to tune in next week when I will cover 7 habits you have to develop to check if you’re on a path towards improvement. 

In the meantime, be the best you can be!

Risk factors to watch out for that increase the chance a candidate will renege on a job offer or not show up on day one - Part 3: Emotional and Spiritual pulse

11/6/2019

 
How can you spot someone during the interview process who has a higher chance of reneging on the job offer or even not showing up on Day 1?

In Parts 1 and 2 we covered this question - how can you spot someone during the interview process if they will flake on you - from the MENTAL, PHYSICAL and AGILITY pulse point of view in the Five Pulses Model. 

Today, we’ll cover the last two - the emotional and spiritual NEEDS every person has when they are considering working for you. 
Let’s get right to it. Here are the 8 risk factors that someone may renege on your job offer - emotional and spiritual edition.

#1: They don’t appear engaged or excited about the role. Of course, people are different, and an introvert shows excitement differently than an extrovert. But it’s all about congruency. If they’re lively in general, but when it comes to discussing the role, they get quiet and serious, that’s a sign their heart is not in it. 

#2: Inappropriate tone in their communication. If you have reached out to THEM initially, and while they accepted to talk to you, they seem comfortable with where they are. It’s always easier to stay in a rut than to jump into the cold water. 
You need to be emotionally intelligent enough to align to your style. If their emails are too informal, there’s a mismatch in your modes of communication, and they may later decide that you’re not right for them. 

#3: They seem relatively happy in their current job. This is especially important. 

#4: They seem overly keen to get out of their current role fast. It’s ironic given the last point I made, but you do want people who are in the happy medium. If someone who is TOO keen to get out of their job, it may mean they are desperate, and that you are just one of many life lines dangling in front of them. Who knows which one they end up grabbing? 

#5: The role is at odds with their obvious lifelong passion. If someone is pursuing an intense hobby - especially one that CAN be monetised but takes a long time to get there - that’s someone who is likely to reneg (or to quit early). Encourage the dreamers to follow their bliss but beware hiring the carpenter accountant. 

#6: Their hobbies and interests aren’t aligned to the role or what the company can offer. That’s related to my previous point, but in this case, the person is unlikely to ever make money from their hobby. If they would be maxing out their vacation days on whitewater rafting or participating in salsa dancing contests, it doesn’t mean you shouldn’t hire them, but it may mean that they’re more likely to renege or not show up on their first day. 

#7: They did or said something that is at odds with company values. Of course, nothing so dramatic that you would have ended the interview process, but something that in retrospect may tell you that slightly, this person is not very aligned with your culture and values. 

#8: Are YOU convinced that they are PERFECT for you? Beware too much excitement. Whenever you think that you have found a veritable unicorn, it’s a sign you should pay extra attention. When we are excited, we tune out of negative signs. And so with perfect candidate, it’s best to expect the unexpected. 

This is all very subtle: You wouldn’t be giving a job offer to someone who displays all of those signs. It’s only about one or maybe two of them that should make you perk up and consider: Is this potentially someone who might later flake on me? 

So, what can you do when someone is a high-risk no-show candidate? There’s three things I advise: 
  1. Bring up your doubts to the candidate directly and candidly. This is DRAMATICALLY underused in my experience. Say “Hey there Sam, I would love to give you an offer, you’ve been great. There’s just this one thing, I wonder if you really are ok with leaving your current job. You seem really happy there. What do you think?” Not only will they appreciate your candor, they will also be taken aback at the impression they left you, and will very likely be honest with you in return. 
  2. Meet them in person, if possible. Asking honest questions over lunch or coffee will give you so many more cues than a phone call could. 
  3. And finally, if you can do it ethically, keep other candidates warm, ideally until your chosen person starts their job with you. This may not always be possible, but if you can get your number one candidate to start soon, say within a week of the offer, in that case I personally think it’s ok to let other candidates wait. 

I hope this was useful, please let me know in your comments if I have forgotten a major warning sign. 
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You can also download a free checklist on the topic of no-shows and reneges that covers all the five pulses of the five pulse model by clicking on the first link in the comment section. 
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